StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Non-verbal communication - Essay Example

Cite this document
Summary
Non-verbal communication is an essential element of communication and indicates a communicator’s primary objectives. The type of communication therefore affirms a verbally communicated message or may identify insincerity in verbal communication. …
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER93.8% of users find it useful
Non-verbal communication
Read Text Preview

Extract of sample "Non-verbal communication"

Case study Non-verbal communication is an essential element of communication and indicates a communicator’s primary objectives. The type ofcommunication therefore affirms a verbally communicated message or may identify insincerity in verbal communication. In this paper, I review a case study from non-verbal communication’s perspective. Review of the case The case, ‘What in going on here,’ identifies Art Margulis, a long-term employee of a firm, who has been promoted to be the organization’s director.

He has been working in the firm for the past 19 years and has marketing academic background. Margulis is also an experienced manager who is outgoing and directly interacts with majority of the organization’s employees. He recruits Lopez into the organization as a line manager and she gets a divorce soon after her appointment. Lopez does not relate well with other employees, who believe that her divorce is a factor to her poor interpersonal relations, but her relationship with Margulis has been good and Lopez and Margulis informally discusses their projects over lunch.

The two also share an understanding of technical statistical applications in research. Margulis’ divorce has however changed his behavior towards Lopez. Eye contact in their communications has become longer and the space between them, while in face-to-face communication, has narrowed. Even though she respects him and is fond of their meetings, Lopez is concerned about his changed behavior. She has reacts by changing her trend in their interaction. This has however increased pressure from Margulis who has invited Lopez for dinner in which they could discuss a project.

Key issues in the case The case identifies a number of issues. The most significant issue is the changing relationship between Margulis and Lopez that is identifiable from Margulis behavior. Other key issues in the case are the use of spatial communication in the two parties’ interactions and application of eye contact. Space is an important element of non-verbal communication and influences both parties to a communication. With identified zones that begins from close distances that are associated with informality and intimacy and extends to further distances that define weak relationships with less intimate attachments, a party can use distance to communicate intended closeness with another.

A party that needs a more intimate interpersonal relationship will therefore narrow physical distance in communications while an individual who prefer weaker and social based relationships will ensure a wider distance (Hynes, 2010). Eye contact also communicates interest in a subject and intended focus on the subject. Establishing eye contact with an individual would communicate interest in the individual while a prolonged eye contact would mean changed attitude towards liking the person. A person’s behavioral change that relates to managing physical space in communication and duration of eye contact therefore indicates changes in attitude and emotions towards a subject (Hamilton, 2010).

Underlying issues however involve social problems, in divorce, that have faced Lopez and Margulis. This is because emotional setbacks changes people’s behavior and the changes may be positive or negative in a victim’s interpersonal relationships (Hynes, 2010). Facts that affect the issues Lopez and Margulis, according to the case, exhibits behavioral actions that communicate the above mentioned issues. Lopez, for example, is poor in developing interpersonal relationships and other employees believe that her attitude is a factor of her divorce.

Similarly, Lopez attributes Margulis’ changed behavior to his divorce process that has separated him from his two daughters. Spatial management in communication and eye contact are however illustrated by Margulis’ behavior towards Lopez and Lopez’s reaction to his advances. Margulis has prolonged eye contact when communicating to Lopes and he wants Lopez closer to him. This is contrary to what Lopez anticipates from him, make her uncomfortable and she complains to a counselor. Lopez’s divorce is also a fact that her fellow employees know of, and the case identifies Margulis’ divorce through Lopez’s account (Hynes, 2010).

Tentative solution to the problem Lopez can tentatively solve the problem by affirming her intended relationship with Margulis through non-verbal communication. She can insist on maintaining their original physical distance while communicating or can make the distance wider to inform Margulis that she is not comfortable with an intimate relationship with him. She can also avoid prolonged eye contacts with him and as well discuss his changed non verbal communication behaviors and assert her concern about them (Hamilton, 2010; Hynes, 2010).

Implications of the situation The situation is likely to strain the relationship between Margulis and Lopez. This is because Margulis is not emotionally stable, following his divorce process, and may overreact to Lopez’ actions and attitude. He may therefore use his position in the organization to intimidate on Lopez or even fire her, having had the authority to hire her. References Hamilton, C. (2010). Communicating for results: A guide for business and professions. Belmont, CA: Cengage Learning. Hynes, G. (2010).

Managerial communication: Strategies and applications. New York, NY: McGraw-Hill Education.

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Non-verbal communication Essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Retrieved from https://studentshare.org/business/1466999-case-study
(Non-Verbal Communication Essay Example | Topics and Well Written Essays - 750 Words)
https://studentshare.org/business/1466999-case-study.
“Non-Verbal Communication Essay Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/business/1466999-case-study.
  • Cited: 0 times

CHECK THESE SAMPLES OF Non-verbal communication

Non verbal communication

Importance of Non-verbal communication name: Subject: Non-verbal communication refers to the art of sending messages to individuals without speaking.... hellip; This is because; Non-verbal communication encompasses a variety of signals ranging from eye contact, body movements, facial expressions, the dressing code, and touch.... Therefore, Non-verbal communication will always be a part of our lives whether intentionally or unconsciously....
3 Pages (750 words) Essay

Non-Verbal Communication Technique

The topic The feature on which I have focused my efforts in this paper is “impact of appearance on Non-verbal communication in a multicultural setting”.... During this research, I have tried one technique of Non-verbal communication in different inter-cultural settings i.... While verbal communication in the inter-cultural setting has been a much studied subject, the Non-verbal communication in an inter-cultural setting remains a passive subject of research although it is no less important than the verbal communication....
7 Pages (1750 words) Term Paper

Non Verbal Communication

It is considerably less than the meaning that people gain from listening to a person's tone of voice and looking at their Non-verbal communication: 7% Spoken words, 38% Tone of voice, and 55% Non Verbal (Communication in the Workplace). Non-verbal communication refers to the messages given and received through body language and facial expressions.... Non-verbal communication consists of all the messages other than words that are used in communication....
3 Pages (750 words) Essay

Non verbal communication

However, their use needs to be well within acceptable means as some gestures may trigger miscommunication while some may communication by people happens in different forms and it can be verbal or use of signs whereby body parts are used to convey a message.... Gestures are thus developed when one uses their limbs or other body parts in order to give some information and to help the speech process or… Gestures are quite useful and they are also common in day to day conversation despite them being non-verbal in nature (Yule, 2010)....
2 Pages (500 words) Essay

Non verbal communication

People from certain countries Non Verbal communication The manner in which something is expressed is likely to carry more weight than when it is said in words themselves.... Your body appearance at the time of communication is exchanged s depended on the intonation in which the message is conveyed.... Nonverbal communication is one of the important aspects in as far as conveying confidence and sure assurance when meeting with other people as suggested by Blatner (1)....
2 Pages (500 words) Essay

Verbal and Non-Verbal Communication

Conversely, Non-verbal communication denotes an exchange of ideas without the use of language.... Most often than not, Non-verbal communication is expressed with The paper "Verbal and Non-verbal communication" is a worthy example of a term paper on journalism and communication.... There are two main types of communication which are commonly used: verbal and Non-verbal communication.... Conversely, Non-verbal communication denotes an exchange of ideas without the use of language....
3 Pages (750 words) Term Paper

Understanding Misunderstanding: Non-Verbal Communication

Even though you do not say what's really on your mind and you work hard to clean up your communication for "human consumption," it is a very serious communication error to think that your true thoughts are not being very clearly transmitted to the receiver.... Let's address three specific aspects of your nonverbal communication: eye contact, physical distance, and body language.... Eye ContactIt is important to maintain appropriate eye contact with your communication partners....
7 Pages (1750 words) Essay

Non Verbal Communication

This is the "Non-verbal communication" essay.... nbsp;When your nonverbal signs match up along with the phrases you are mentioning, they enhance communication, depending on the quality, as well as connection.... Styles of sign signals interaction as well as physical body foreign language When Nonverbal communication Essay way experienced along with these combined signs, the audience possesses to opt for whether to feel you're spoken or even nonverbal information, as well as, in many scenarios, they are going to select nonverbal communication....
3 Pages (750 words) Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us